SHIPPING POLICY
Shipping
For environmental and human-friendly reasons, our T-shirts are only made when you order them. Orders are typically processed within 24-48 hours and take about a week to be made. Then, it will take anywhere between 7 to 21 business days for the parcel to arrive at your doorstep, however, this may be longer during promotions, product releases, and holidays. A business day is considered as Monday through Friday, and does not include public holidays and weekends.
Please note that shipping delivery speed may vary depending on the destination and shipping provider. We DO NOT guarantee the shipping provider will deliver your order within the aforementioned delivery time.
We have 2 types of shipping: Domestic Shipping (US) and International Shipping. Shipping costs vary from country to country and are automatically calculated during checkout (after you have successfully provided your Billing Details).
Full List of current Shipping Destinations
Europe (41): Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
North America (4): Canada, Greenland, Mexico, United States
Oceania (2): Australia, New Zealand
Asia (3): Japan, South Korea, Turkey
Customs Fees and Duties
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. We may require additional information to verify your payment and will contact you directly if this is the case. We appreciate your understanding and quick response so your order is not delayed.
Incorrect Address
If your package is returned to us due to an incorrect or incomplete address, is marked as “unclaimed” or “return to sender”, or has been deemed as undeliverable for any reason by the shipping provider, we will notify you by email.
Once the package has been delivered back to us we will process a new shipment to the proper address.
Be sure to provide and double check the correct address at checkout. We are not responsible if your order is delivered to the wrong address. If you accidentally order using the wrong address and your order has yet to ship, please contact us immediately so we can update the shipping information.
Lost or Stolen Packages
We are not responsible for packages that are damaged, lost, or stolen after the driver confirms delivery of the package. If you cannot find your package please do the following:
- Check anywhere at the delivery address where the package may have been hidden by the shipping provider.
- Check with your neighbors to see if they may have received the package.
- Check with your local post office to see if they may have the package.
Support
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, you can reach us via email at info@weliftinasociety.com.